Once you've created your User IDs for both the Account Holder and any Authorized Users, you will want to understand what each type is permitted to do on Cox.com by default.
Let's look at an explanation of each account type.
To add an authorized user, see Adding an Authorized User in My Account.
Cox Digital Identities are for online access only. Customers who contact Cox by phone to discuss account issues cannot use their Cox Digital Identity as a form of identification.