Refer to the following table to determine the most common reasons that you are unable to select a payment date.
|Account permissions|| |
Only the account holder can future-date a payment. Authorized users cannot future-date a payment, but they can make an immediate payment.
|Past-due balance|| |
If your current bill is past due, the system does not allow future-dated payments. You can select the immediate payment option.
|Calendar date||The system allows a maximum of 30 days from the bill date to schedule a payment.|