Refer to the following table to determine the most common reasons that you are unable to select a payment date.
| Reason | Explanation |
|---|---|
| Account permissions | Only the account holder can future date a payment. Authorized users cannot future date a payment, but they can make an immediate payment. |
| Past-due balance | If your current bill is past due, the system does not allow future-dated payments. You can select the immediate payment option. |
| Calendar date | The system allows a maximum of 30 days from the bill date to schedule a payment. |
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