Ubiquiti UCI

Solution


Gateway Information DOCSIS 3.1 32x8 channel bonding	Highest Service Level Go Beyond Fast - 2 Gig

Gateway Information

DOCSIS 3.1

32x8 channel bonding

Highest Service Level

Go Beyond Fast - 2 Gig


Front View Click to enlarge.		After the cable modem has successfully registered in the network, the activity LEDs provide a clear indication of start-up sequence, operational status, and connectivity status. The Reset button is used to restore all settings to factory defaults and is recessed to prevent accidental resets. To restore factory default settings, press and hold the reset button with a paper clip until the front panel LED flashes, typically longer than 10 seconds. ETHERNET - Connects an RJ-45 Ethernet cord to a device.

Back View Click to enlarge.		The back of Ubiquiti UCI has the following ports. Cable Coaxial Input - Connects the coax cable to the cable wall outlet. Power - Connects the power cord to the gateway.

MAC Address		MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). Each MAC address is unique, with the first 6 characters of the MAC being unique to the device manufacturer.

Note: The Serial Number (SN) and the Mac Address are the same number for this modem.

Troubleshooting

The lights indicate the current status of this gateway. To troubleshoot any connection problems, use the table below.

Note: To learn more about speed test results, see Understanding Speed Test Results.

LCM Screen Display	Definition	Problem
Starting…	The device is on.	None.
Acquiring Downstream Data…	The device is acquiring downstream data.	None.
Acquiring Upstream Data…	The device is acquiring upstream data.	None.
Setting Up…	The device is setting up.	None.
Please insert coaxial cable	The COAX port is currently not connected.	Ensure that the COAX cable is connected.
LAN Cable Connected Connecting to internet…	The device is connecting to the Internet.	None.
Connected to Internet	The device is connected to the Internet and ISP information is displayed.	None.
RJ45 PORTS - LINK - Down	The LAN cable is either disconnected from the 10M/100M/1G/2.5G port or is malfunctioning.	Ensure that a working RJ-45 network cable is connected to the 10M/100M/1G/2.5G port.
RJ45 PORTS - LINK - 10 / 100 / 1000 / 2500	A LAN cable is connected to the 10M/100M/1G/2.5G port.	None.
Updating…	The device is updating the firm ware.	None.
Restarting…	The device is restarting.	None.
Restoring Factory Settings…	The device is restoring factory settings.	None.
Blank	The device is not powered.	Ensure the power cord is connected to the power port.
Plug in cable	The LAN cable is either disconnected from the 10M/100M/1G/2.5G port.	Ensure a cable is connected to the 10M/100M/1G/2.5G port.