The modem lights indicate the current status of your modem. See Rear Panel Modem Lights to view lights related to the Ethernet connection. To troubleshoot any connection problems, use the table below.
|Modem Light ||Status ||Problem |
|POWER ||Off ||No power. Verify all cable connections and try resetting the device. |
|Flashing White ||Power-on failed - blinks briefly immediately after the device is powered on. |
|Solid White ||None. |
(Downstream / Upstream)
|Flashing White ||None - Once every second while scanning DS, twice every second while registering the US. |
Note: A firmware upgrade is in progress when the Power and Online lights are solid.
|Solid White ||None - Locked to US and DS channels and registered OK. |
|Flashing White ||None - obtaining IP address and configuration file.. |
|Solid White ||None - operational |
|WiFi ||White ||WiFi enabled. |
|Off ||WiFi disabled. |
|TEL 1 |
|Flashing White ||Telephone is off-hook. |
Note: When a firmware upgrade is in progress, the DS/US and TEL 1 LEDs flash, first one then the other for a few seconds. Then the DS/US and TEL 1 and TEL 2 LEDs flash in unison.
|Solid ||Telephone on-hook. |
|Off ||Telephone not provisioned. |
|BATTERY ||Flashing White ||Low power level - about 30 minutes left. |
|Solid White ||Battery installed and AC power is on and properly functioning. |
|Off ||No AC power to the device, the BATTERY LED is Off, the POWER LED flashes, and the TEL 1 LED is On - all other LEDs are off. |
|WPS Button ||White ||Blinks for 4 minutes until a PIN is entered from the wireless client that you are connecting - for example, a laptop computer. |
Triggered when you press the WPS button or enable WPS via the device’s user interface. After the device connects successfully, the light remains on for five minutes, then turns off.
|Off ||WPS signal not in use. |
Rear Panel Modem Lights
The lights below indicate the connection status of your WiFi cable modem. To troubleshoot any connection problems, use the table below.
|Port Light ||Status ||Problem |
|ETH1 - ETH4 ||Off ||Device is not connected to the port. Verify all cable connections and try resetting the modem. |
|Flashing Green ||None. A device is connected to the port at 1000 Mbps speeds and data is passing between cable modem and connected device. |
|Flashing Orange ||None. A device is connected at 10/100 Mbps speeds and data is passing between cable modem and connected device. |
For more detailed technical information on the DVW326, use the resources below from Ubee.