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Turning Off Voicemail


By default, an unanswered calls go to your Cox Voice Mailbox after four rings. Changing the rings to nine allows your personal answering machine, if you have one, to intercept the call. To disable the Voice Mail feature of your Cox home phone service, you can turn voice mail off completely by completing the following steps.

Voice Tools

  1. Sign in to Voice Tools at http://phonetools.cox.com.
  2. Click to expand the Settings menu.
  3. Click Voice Mail and click the Off button.

    You can also turn off voice mail by accessing Cox Connect using your Smartphone, Android, or Apple device.

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