|Problem||Why the problem may occur||To correct the problem...|
|Device buttons do not blink.||The batteries may be dead.||Replace the batteries in your remote control.|
|Device keys blink but remote does not control my equipment.|| || |
Press only the correct device button while pointing the remote at the equipment you need to control.
Follow the instructions on the back of the remote to program the remote to the correct device you want to control.
|None of the codes work for my device.||N/A|| |
Try searching for your device code or go to remotes.cox.com for model–based search.
|I want to switch the volume control from AUX back to TV.||N/A|| |
|My TV turns off when my cable receiver turns on.||Cable receiver and remote are not synchronized.||Manually press the power button on the front of the cable receiver to synchronize the device and the remote.|
|My remote control does not operate my cable receiver, for example, turning it on and off, channeling up and down.||Your remote control is preprogrammed to work with either a Cisco cable receiver or a Motorola cable receiver.|| |
Cisco cable receiver:
Motorola cable receiver:
Tip: You can find these steps on the back of your remote.