The tables below offer troubleshooting tips for common issues with the Cox Homelife key fob and keypad.
Key Fob Issues
Solutions to common problems with key fob operations are outlined below.
|Communication failure||Activate the key fob to perform a sensor test.|
|Poor wireless sensor strength||Make sure the key fob is being used within range.|
|Tamper||The cover has been physically removed from the base, check the sensor mounting.|
|Dead battery||This issue starts with a low battery message and ends with a communication failure.|
|Unable to pair to the touchscreen||Verify that the key fob is defaulted.|
|Sensor failure||Make sure the battery is in good condition and installed correctly.|