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Troubleshooting the Contour Receiver App

Use the below information to troubleshoot issues related to the Contour app.


  • In the Contour on-screen guide, content marked with the icon Internet icon will count towards data usage. For more information, refer to Data Plans and Usage.
  • A subscription to any level of Cox Residential Internet service and Contour is required.
Select from the below issues you are experiencing.

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