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Troubleshooting the Contour Box App

Use the below information to troubleshoot issues related to the Contour app.
 

Important:

  • All over-the-top (OTT) apps count towards your Cox service data usage. For more information, refer to Understanding Data Usage.
  • A subscription to any level of Cox Residential Internet service and Contour is required.
Select from the below issues you are experiencing.

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