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Troubleshooting the Contour 2 Netflix App

Netflix TV shows and movies are integrated directing into the browse menus and search functionality of Contour 2. Review the following if you are experiencing issues loading or accessing Netflix.

  • Contour 2 does not support any 4K content, and will not stream any 4K content, regardless of Netflix streaming plan.
  • You must have a compatible Contour 2 receiver, or you will not have access to the Netflix app.
  • In the Contour 2 on-screen guide, content marked with the icon Internet icon will count toward the customer data usage. For more information, refer to Understanding Data Usage.
  • Any level of Cox Internet service is required.

You must subscribe and be logged into Netflix, to browse menus and use the search functionality.

The following will help troubleshoot issues that may be occurring with your Netflix subscription on your Contour 2 receiver.

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