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Troubleshooting Rule Settings in Cox Homelife


Use the following to review solutions for issues that occur while setting rules for Cox Homelife.

Issue Solution
The rule is based on a sensor that is not working.

For example, the sensor has a low or bad battery.
Call Cox Customer Support to troubleshoot issues with your sensors.
Conflicting rules have been set up. Remove or edit one of the conflicting rules.

See Managing Rules in the Cox Homelife System.

The rule has a special character or symbol in the rule name. Remove any special characters or symbols from the rule name.

For more information on creating and managing rules, see Managing Rules in the Cox Homelife System.

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