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Troubleshooting Rule Settings in Cox Homelife


Use the following to review solutions for issues that occur while setting rules for Cox Homelife.

Issue Solution
The rule is based on a sensor that is not working.

For example, the sensor has a low or bad battery.
Call Cox Customer Support to troubleshoot issues with your sensors.
The rule has a special character or symbol in the rule name. Remove any special characters or symbols from the rule name.

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