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Troubleshooting Pandora on Contour 2

Use the below information to assist the customer with troubleshooting issues related to the Contour 2 receiver and the Pandora app.

Important:

  • The following services are required.
    • Any level of Cox Residential Internet service
    • Contour 2 service
  • In the Contour 2 on-screen guide, content marked with the icon Internet icon will count towards the customer's data usage. For more information, refer to Data Plans and Usage.
Select from the below issues based on the customer's experience.

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