Learn how to handle common problems with the smoke detector installed with your Cox Homelife service. Use the table below to identify the problem and action to take.
Note: Due to low stock, replacements are no longer available for smoke detector devices.
| ||For any of these issues, contact Customer Support for assistance.|
|Tamper||The sensor has been physically removed from its base. Check sensor mounting.|
|Dead Battery|| |
Begins with a low battery message and ends with communication failure.