• Shopping Cart
  • Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
  • View Cart

Troubleshooting Cox Homelife Smoke Detectors


Learn how to handle common problems with the smoke detector installed with your Cox Homelife service. Use the table below to identify the problem and action to take.

Problem Actions
  • Communication Failure
  • Low Battery
  • Poor Wireless Sensor Strength
  • Sensor Failure
  • Unable to Communicate to Touchscreen
For any of these issues, contact Customer Support for assistance.
Tamper Sensor has been physically removed from its base. Check sensor mounting.
Dead Battery

Begins with low battery message and ends with communication failure.

Search for More Articles

Image of 2 Chat Bubbles

Need More Help? Let's chat!

Chat live with a Cox agent to get the fastest answers to all your top questions.

Modal Id: ttps:--www.cox.com-residential-modals-support-call-jcr:content-parcontent-sectioncontainer.html