Troubleshooting Contour 2 YouTube or YouTube Kids App

Use the information below to troubleshooting issues related to the Contour 2 receiver and the YouTube or YouTube Kids App.

Important:

• In the Contour 2 on-screen guide, content marked with the icon will count towards your data usage. For more information, refer to Understanding Data Usage.
• A subscription to any level of Cox Residential Internet service and Contour 2 is required.
• Access to paid content on Contour receivers, through YouTube, is not supported.