Complete the following steps to track a drop ship equipment order.
Complete the following steps to track a drop ship equipment order.
Sign in to the Cox app with your User ID and Password.
From the Home screen, determine the status of the order based on the message displayed.
Click View Order Details.
Result: The following message displays on the Order Details screen: "Hi [Customer Name], We're getting your equipment ready to ship."
Use the information in the table below to determine next steps based on the status of your order.
If… | Then… |
---|---|
The equipment has been ordered |
|
The equipment has shipped |
|
The equipment has been delivered |
|
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