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TP-LINK TC7650

Details

     

Modem Information

DOCSIS 3.0 Cable Modem

24x8 channel bonding

To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required

Highest Service Level

Ultimate 500

   

Front View

image of the front of the TC7650

Click to enlarge.

After the cable modem is successfully registered on the network, the Power and Internet LED indicators illuminate continuously to indicate that the modem is online and fully operational.

     

Back View

image of the back of the TC7650

Click to enlarge.

 

The TP-LINK TC7650 has the following ports available on the back of the modem.

  • Reset Button - With the modem powered on, use a pin to press and hold the Reset button until all LEDs turn on momentarily, and the modem will be reset to its factory default settings.

  • LAN Port - Through this port, you can connect the modem to your PC or an Ethernet network device.
  • Cable Port - Connect your coaxial cable line to this port.
  • Power - Connect the supplied power adapter to this port.
     

MAC Address

image of the TC7650 MAC Address Label

Click to enlarge.

 

MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.

Modem Light Status Problem
Power

image of the power light
On None - the modem is powered on.
Off No power. Verify power supply connections and electrical outlet. Ensure the outlet is not connected to a switch.
Downstream

image of the internet light
Green None - multiple downstream channels are in use.
White None - one downstream channel is in use.
Flashing None - scanning for downstream channels. Verify all cable connections and try resetting the modem.
Off Cable modem offline. Verify all cable connections and try resetting the modem.
Upstream

image of the upstream light
Green None - multiple upstream channels are in use.
White None - one downstream channel is in use.
Flashing None - scanning for an upstream channel. Verify all cable connections and try resetting the modem.
Off No upstream channel are in use. Verify all cable connections and try resetting the modem.
Internet

image of the internet light
On None - the modem is online.
Flashing None - scanning for configuration parameters.
Off The modem is offline. Verify all cable connections and try resetting the modem.
LAN

image of the LAN light
On None - a device is connected to the LAN port.
Off No devices are detected on the LAN port. Verify all cable connections and try resetting the modem.


Manufacturer Resources

User Guide (PDF)

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