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TP-LINK TC-7610

Details




Modem Information

DOCSIS 3.0 Cable Modem

8x4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.1 modem or gateway

Highest Service Level

Go Fast - 100 Mbps



Front View

Front View

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After the cable modem is successfully registered on the network, the Power, Downstream, Upstream, and Internet indicators continuously indicate that the cable modem is online and fully operational.




Back View

Back View

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The TP-LINK TC-7610 has the following ports on the back of the modem.

  • POWER - Connects to the power adapter
  • RESET - Use a pin to press and hold for at least 8-10 seconds to restore factory settings
  • LAN - Connects devices to the 10/100/1000 RJ45 Ethernet port
  • CABLE - Connects to coaxial cable



MAC Address

MAC label

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MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the device's manufacturer.

Troubleshooting

The modem lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.
 

Modem LightStatusProblem
Power

Power light
OnNone - the modem is powered on
OffNo power - Verify power supply connections and electrical outlet. Ensure the outlet is not connected to a switch.
Downstream

Internet light
GreenNone - multiple downstream channels are in use
WhiteNone - one downstream channel is in use
FlashingNone - scanning for downstream channels - Verify all cable connections and try resetting the modem.
OffCable modem offline - Verify all cable connections and try resetting the modem.
Upstream

Upstream light
GreenNone - multiple upstream channels are in use
WhiteNone - one upstream channel is in use
FlashingNone - scanning for an upstream channel - Verify all cable connections and try resetting the modem.
OffNo upstream channels are in use - Verify all cable connections and try resetting the modem.
Internet

Internet light
OnNone - the modem is online
FlashingNone - scanning for configuration parameters
OffThe modem is offline - Verify all cable connections and try resetting the modem.
LAN

LAN light
OnNone - a device is connected to the LAN port
FlashingNone - a device is connected, and the port is sending or receiving data
OffNo devices are detected on the LAN port - Verify all cable connections and try resetting the modem.

Manufacturer Resources

For more detailed technical information on the TC-7610, use the resources below.

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