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Technicolor CVA4004


Gateway Information


32x8 channel bonding

One 2.5 Gbps Etherport Port

Highest Service Level


Front View

Image of Front Modem View

Click to enlarge.

After the gateway is successfully registered on the network, a solid green LED illuminates continuously to indicate that the gateway is online and fully operational.

The Reset button is recessed to prevent accidental resets and is used to restore all settings to factory defaults. Factory resets result in the loss of all settings. To restore factory defaults, press and hold the indented Reset button with a paper clip for more than 10 seconds or until the front panel LED flashes.

Back View

Image of CVA4004 Modem Back View

Click to enlarge.

The Technicolor CVA4004 has the following ports.

  • CABLE COAXIAL INPUT - Connects the coax cable to the cable wall outlet.
  • ETHERNET PORT - The Ethernet port is available to connect to the 10/100/1000 Ethernet ports on your computer or another device. It is recommended that devices be hardwired if possible.
  • POWER - Connects the power cord to the gateway.

MAC Address and Network Name (SSID)

Image of MAC address

Click to enlarge.

MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Note: The default SSID and password are listed on the bottom of the device. After a factory reset, the SSID and password revert back to the default.


Use the table below to learn about the status lights for the Technicolor CVA4004.

Modem LightStatusProblem
POWEROffNo power. Verify all cable connections and try resetting the modem.
SolidNone - Power is supplied to the cable modem.
INTERNETOffModem offline. Verify all cable connections and try resetting the modem.
BlinkingNone. Downloading data.
OnNone. Operational.

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