• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location

Spam Blocker Voice Tools Settings


Complete the steps below to adjust Spam Blocker settings in Voice Tools.

Note: If you do not want Spam Blocker to automatically block or divert calls, change all settings to Allow.


Access Voice Tools to adjust settings on your Cox Voice account. See Accessing Voice Tools Settings.


Click the Settings option from the menu.

image of settings button


Under the Spam Blocker section, click the Customize link to adjust your settings.

image of spam settings menu


Click the filter buttons High Risk, Medium Risk, and Low Risk calls. The options are Allow, Send To Voicemail, and Block.

Note: If you do not have Voice Mail, then Medium Risk calls will default to the Allow option.

image of spam settings menu


Click the Save button to confirm your choices.

Search for More Articles