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SMC 8013

Details




Modem Information

Single Band WiFi Modem

DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection.

Cox recommends a DOCSIS 3.0 16x4 or higher modem

What does this mean?DOCSIS 2.0 has a maximum speed of 25 Mbps on the Cox network.

Highest Service Level

Starter



Front View

Front View

Click to enlarge.

After the cable modem successfully registers on the network, the Power, Cable, and Traffic indicators illuminate continuously to indicate that the cable modem is online and fully operational.




Back View

Back View

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The SMC 8013 has the following ports available on the back of the modem.

  • Power - Connects the cable modem to the power adapter
  • Reset - Resets the cable modem
  • ETHERNET (1-4) - Connects to the Ethernet port on your computer
  • USB - Connects to the USB port on your computer
  • CATV - Connects to the cable wall outlet



MAC Address

MAC Address Label

Click to enlarge.


MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.
 

Modem LightStatusProblem
PowerSolid GreenNone.
OffNo power. Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.
DiagSolid AmberDevice System Failure. Verify all cable connections and try rebooting the modem.
OffNone. Normal operation.
CableSolid GreedNone. Cable connection found.
Flashing greenSearching for cable connection. Verify all cable connections and try resetting the modem.
OffNo cable connection. Verify all cable connections and try resetting the modem.
TrafficSolid GreedNone. Cable connection found.
Flashing greenSearching for cable connection. Verify all cable connections and try resetting the modem.
WirelessFlashing GreenNone. Transferring data via a wireless connection
OffNo wireless link.
LAN 1-4Solid AmberNone. Connected at 10 Mbps.
Solid GreenNone. Connected at 100 Mbps.
Flashing GreenNone. Transferring data.
OffNo Ethernet found. Verify Ethernet cable connections, the TCP/IP settings and the NIC. You might need to reinstall the NIC drivers.
USBSolid GreenNone. Successfully found the computer through USB connection.
Flashing GreenNone. Transferring data.
OffNo USB found. Verify USB cable connections, the TCP/IP settings and the USB cable. You might need to reinstall the USB drivers.

Manufacturer Resources

SMC Website

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