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SMC 8013

 

Details

     

Modem Information

Cable Modem

DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection.

Not compatible with future speed increases.

What does this mean?DOCSIS 2.0 has a maximum speed of 25 Mbps on the Cox network. Cox recommends a DOCSIS 3.0 16x4 or higher device for optimal Internet performance.

Highest Service Level

Essential

   

Front View

Front View

Click to enlarge.

After the cable modem successfully registers on the network, the Power, Cable, and Traffic indicators illuminate continuously to indicate that the cable modem is online and fully operational.

     

Back View

Back View

Click to enlarge.

 

The SMC 8013 has the following ports available on the back of the modem.

  • Power - Connects the cable modem to the power adapter
  • Reset - Resets the cable modem
  • ETHERNET (1-4) - Connects to the Ethernet port on your computer
  • USB - Connects to the USB port on your computer
  • CATV - Connects to the cable wall outlet
     

MAC Address

MAC Address Label

Click to enlarge.

 

MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.
 

Modem Light Status Problem
Power Solid Green None.
Off No power. Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.
Diag Solid Amber Device System Failure. Verify all cable connections and try rebooting the modem.
Off None. Normal operation.
Cable Solid Greed None. Cable connection found.
Flashing green Searching for cable connection. Verify all cable connections and try resetting the modem.
Off No cable connection. Verify all cable connections and try resetting the modem.
Traffic Solid Greed None. Cable connection found.
Flashing green Searching for cable connection. Verify all cable connections and try resetting the modem.
Wireless Flashing Green None. Transferring data via a wireless connection
Off No wireless link.
LAN 1-4 Solid Amber None. Connected at 10 Mbps.
Solid Green None. Connected at 100 Mbps.
Flashing Green None. Transferring data.
Off No Ethernet found. Verify Ethernet cable connections, the TCP/IP settings and the NIC. You might need to reinstall the NIC drivers.
USB Solid Green None. Successfully found the computer through USB connection.
Flashing Green None. Transferring data.
Off No USB found. Verify USB cable connections, the TCP/IP settings and the USB cable. You might need to reinstall the USB drivers.

Manufacturer Resources

SMC Website

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