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Signing Up for Paperless Billing

Solution

For security reasons, only the account holder can change bill delivery options. To grant the ability for another user to manage your account, see Adding a Secondary User.

1

From the Cox.com homepage, click the person icon.

2

Enter your User ID and Password and click Sign In.

Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.

3

Under the Billing section, click Manage next to Automatic payments.

Image of My Account, Make a payment link

4

From the Bill Delivery Options page, select the mobile statement from the View drop-down menu.

Image of My Account Bill Delivery Options screen highlighting mobile statement

Select Paperless bill as the delivery method for your bill.

Image of My Account Bill Delivery Options screen highlighting paperless bill

Note: Cox Mobile customers receive statements via email to reduce clutter and protect the environment.

5

Select the language you would prefer for your bill.

Image of My Account Bill Delivery Options screen highlighting the language option

6

Verify the Primary email address.

Image of My Account Bill Delivery Options screen highlighting the Primary email address

Note: If you need to add or update the email address click Edit.

7

Click the Save billing preferences button to confirm your delivery method.

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