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Signing Up for Paperless Billing

Solution

For security reasons, only the account holder can change bill delivery options. To grant the ability for another user to manage your account, see Adding a Secondary User.

1

From the Cox.com homepage, click Sign In My Account.

2

Enter your User ID and Password.
 

Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.

3

Under the Billing section, click Change next to Automatic payments.
 

Image of My Account, Make a payment link

4

From the Bill Delivery Options page, select Paperless Billing as the delivery method for your bill.
 

Image of My Account Bill Delivery Options screen highlighting the Paperless Billing option
 

Note: If you need to update the email address where the bill will be sent, click Update Email Address.

5

Select the language you would prefer for your bill.
 

Image of My Account Bill Delivery Options screen highlighting the language option

6

Verify the Primary email address.
 

Image of My Account Bill Delivery Options screen highlighting the Primary email address
 

Note: If you need to add or update the email address click Edit.

7

Click Accept Terms & Enroll to confirm your delivery method.
 

Image of My Account Bill Delivery Options screen highlighting the Accept Terms and Enroll button

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