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Signing up for Existing Amazon Prime Video Customers


Complete the steps below to sign in and watch the Amazon Prime Video app on Contour.


Access and launch the Amazon Prime Video app in the Apps section of the Contour menu, or by pressing the Mic button on the Cox remote and saying "Amazon" or "Prime Video."


When the app opens, an initial sign-in screen displays. Using the Cox remote, highlight Sign in and start watching, then click Ok.

Image of sign in screen


Follow these steps to register your existing account online.

  1. From a computer or smartphone, visit amazon.com/mytv.
  2. Sign in with your current Amazon Prime account.
  3. In the Registration code field, enter the code that is showing on your TV.

    Image of code displayed on TV

  4. Click Register Device.

After completing the steps online, the display on the TV automatically changes to a Success! Your device is registered message.

Image of successful sign up

Using the Cox remote control, highlight Continue, then press Ok.

Result: You are now signed in and have access to any content that is part of your current Amazon Prime Video subscription.

Note: To unregister the device, in the Settings select the option Deregister your device.

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