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Signing in to the HBO Max App

Solution

Follow the steps below to sign in to the HBO Max app.

1

Access the HBO Max app on your Contour receiver. To learn more about how to access the app, refer to Accessing the Apps on a Contour Receiver.

Note: Using the Contour Voice Remote, speak, "HBO Max" to quickly access the app.

2

When the HBO Max app opens, there are two options available.

  • Sign In - Use this option if you already subscribe to HBO with Cox or have a separate subscription to the HBO Max app.
  • Subscribe Now - Use this option if you do not subscribe to HBO and do not have a subscription to the HBO Max app.

    Note: If you wish to subscribe to the HBO channel which provides free access to HBO Max, then contact us to add HBO before continuing the sign-in process.

Image of HBO Max sign in


Select the option that applies to you, then press OK to continue.

If selecting... Then...
Sign In

A screen displays with an access code.

  1. Go to hbomax.com/tvsignin and enter the code displayed.

    Note: Stay on the code screen on your TV through the next steps.

  2. On the website, select SIGN IN THROUGH TV OR MOBILE PROVIDER or enter your email address and password associated with your HBO Max account, then select SIGN IN.
    • If you selected SIGN IN THROUGH TV OR MOVILE PROVIDER, then you will need to follow the steps provided on the website to complete the sign-in process.
    • If you entered your email address and password associated with your HBO Max account, then your process is complete.


    Result: The website displays, "All Done!" and your TV screen automatically opens to the HBO Max app.
Subscribe Now Follow the on-screen instructions to subscribe through Cox. You'll be charged $16 (plus applicable tax) for your first month. Your subscription will auto-renew each month until you cancel.


Note: To sign out, refer to the HBO Settings Options.

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