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Signing in to Contour 2 Amazon Prime Video App

Solution

New and existing customers of Prime Video have the ability to use the Prime Video app with the Contour 2 service

Existing Customers

Existing Amazon Prime customers can log in and access any content that is part of their current Amazon package.

Note: Your username and password for Amazon Prime is different from your Cox username and password.

Use the following steps to sign in to the Amazon Prime Video app.

  1. Access and launch the Amazon Prime Video app in the Apps section of the Contour 2 menu, or by pressing the Mic button on the Cox remote and saying "Amazon" or "Prime Video".
  2. Using the up and down arrows on your Cox remote, highlight Sign in and start watching and press OK.

    Result: A Registration Code displays.

  3. Follow these steps to register your existing account.
    1. From a computer or smart phone, visit amazon.com/mytv.
    2. Sign in with your Amazon Prime account.
    3. In the Registration code field, enter the code that is showing on your TV.
    4. Click Register Device.

      Result: A Success! Your device is registered. message displays on the TV screen.

New Customers

New customers to Amazon Prime can sign up for service using two different methods.

Note: New customers to Amazon Prime receive a 30 day free trial period using either method to sign up. Billing begins automatically after the trial period unless you cancel your subscription with Amazon Prime.

  • One method to sign up for new service is to access Amazon Prime's website and create a username and password.
  • Another method is to sign up through your Contour 2 receiver.
    1. Using your Contour remote, highlight the Prime Video app and press OK to open the Prime Video app.
    2. Highlight Sign up for Prime, then press the OK button to begin the sign in process.
    3. In the Create account window, enter the following information in the applicable fields.
      • Your name
      • Email (This can be any email including your cox.net email address)
      • Password
      • Re-enter password
    4. Highlight Create your Amazon account, then click OK.
    5. Amazon will send an automated email with the activation code to the email address provided.
    6. Enter the activation code in to the Enter code field, then press OK.

      Result: A Success! Your device is registered. message displays on the TV screen.

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