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Setting Up WiFi With the Cisco DPQ3825 or DPQ3925


Use the steps below to access the Cisco admin portal to set up or change WiFi network names and passwords for the following gateways.

  • Cisco DPQ3825
  • Cisco DPQ3925

To access the Cisco admin portal in a web browser, go to

Note: On some mobile devices, the web browser may require you to enter the full URL of


Log in to the admin portal with the following steps.

  1. Leave the User Name field blank.
  2. Leave the Password field blank.
  3. Click Log In.

Result: A prompt displays to change the admin portal login credentials in order to access the modem settings.


Click the Setup button, then click Quick Setup.

Image of Cisco Setup Tab


Complete the following steps.

  1. In the Wireless Network Name (SSID) field, enter a new name.
  2. In the Pre-Shared Key field, enter a new password.
  3. Click Save Settings.

Note: If the device used to change the network name and password is connected to the WiFi network, then within 60 seconds of updating the network and password, it loses internet connection and must be reconnected. Additionally, all other WiFi-ready devices in the home must be connected to the new network.

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