• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
    OR

Setting a Purchase PIN on DVRs and Contour Receivers

Solution

A Purchase PIN gives you the ability to control purchases made directly from the Contour receiver, watchtv.cox.com, and the Contour app. The following are impacted when a four-digit PIN is created and turned on:

  • On Demand from Cox
  • Pay-Per-View Events
  • Network Subscriptions Upgrade

Use the following steps below to create and turn on or off a Purchase PIN.

Note: The Parental Control PIN may need to be established before a Purchase PIN can be set, refer to Setting a Parental Control PIN with Contour.

1

Press the CONTOUR button on the Cox remote.

2

Use the right arrow button to select the Settings gear icon, then press OK.

3

Press the down arrow to select Purchase PIN, then press OK.

4

From the Purchase PIN window, press OK.

  1. If the Purchase PIN is turned ON, enter the established Purchase PIN.

    Result: The Purchase PIN is turned off. All steps complete.

  2. If the Purchase PIN is Off, then continue to the next step. 
5

Use the number keys (0-9) to set a four-digit PIN.

6

Re-enter the four-digit PIN to verify.

7

Press EXIT to return to live TV.

Search for More Articles