Scientific Atlanta Webstar DPX2100

Details


Modem Information Cable Modem DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection. Cox recommends a DOCSIS 3.1 modem or gateway What does this mean?DOCSIS 2.0 has a maximum speed of 25 Mbps on the Cox network.	Highest Service Level Starter

Modem Information

Cable Modem

DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection.

Cox recommends a DOCSIS 3.1 modem or gateway

Starter


Front View Click to enlarge.		After the cable modem successfully registers on the network, the POWER, PC, and CABLE indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View Click to enlarge.		The Scientific Atlanta DPX-2100 has the following ports available on the back of the modem. POWER - Connects the cable modem to the power adapter RESET - Resets the cable modem ETHERNET - Connects to the Ethernet port on your computer USB - Connects to the USB port on your computer CABLE IN - Connects to the cable wall outlet

MAC Address Click to enlarge.		MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
Power	Off	No power. Verify power supply connections, the power switch on the modem itself, the electrical outlet, and make sure the outlet is not connected to a switch.
PC	Off / Blinking	No Ethernet / USB signal. Verify cable connections and try resetting the modem.
PC	Solid	None. Ethernet / USB carrier present.
Cable	Solid	None. Registered on the network.
	Slow Flashing	Searching for cable connection. Verify all cable connections and try resetting the modem.
	Fast Flashing Modem	Searching for cable connection. If this is a new modem or a replacement modem, you must contact Cox with your MAC address. If there are several MAC addresses on the modem, use the HFC or RF MAC address.
	Off	No cable connection. Verify all cable connections and try resetting the modem.
Data	Blinking	None. Software upgrade or cable activity.