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Scheduling a Payment Option Online

Review the information in the table below to determine the type of payment option you would like to schedule in the Cox app or on Cox.com.
 

Note: If you subscribe to Cox Mobile, you are not eligible for the following options.
 

Payment OptionDescription
Schedule a Future PaymentThis prevents a service interruption by scheduling a payment that is drafted on a future date.
  • The payment is drafted from the method of payment on the scheduled date.
  • The method of payment and date cannot be adjusted or cancelled once scheduled.
Extend Payment Due DateThis informs us that you are aware of your account status and schedules a day you are committed to making a payment.
  • A transaction is not completed on the scheduled date until you return to add a method of payment.
  • The payment must be made by 5:00 p.m. on a committed day to avoid a service interruption.


For more information or assistance, contact us.

Select one of the following to adjust your payment option.

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