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Scheduling a Future Payment in My Account


Use the following information to schedule a payment for a future date. 

  • This prevents a service interruption.
  • The scheduled payment will draft from the method of payment on the scheduled date.
  • The method of payment and date cannot be adjusted or cancelled once the payment is scheduled.

Access your My Account profile.


From the Billing Options window, click Request Help Here.

Important: If the Request Help option does not display, then contact us for additional assistance.


From the Payment Arrangement Options window, click Schedule a Future Payment.


On the Schedule a Future Payment page, select your payment amount, and then click Continue.

Note: You must agree to pay the minimum past due amount.


From Payment method, enter your method of payment, and then click Continue.


From Payment date, select a date for the payment to draft from your payment method and then click Schedule Payment.

Result: The Review details and submit payment window displays.


Review the Terms of Service and complete the following.

  1. Click to agree to the Terms of Service.
  2. Click to Submit.

    Result: The payment transaction is now scheduled and cannot be adjusted.

Note: The Back button allows you to go back and edit your information.

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