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Saving a Voice Message in MP3 Format

 

Solution

  1. Sign in to Phone Tools.
  2. Click or tap Voicemails. A list of voicemails display. 
  3. Click the voicemail message to view the available options to play back, flag, download, forward, or delete.
  4. Click the Download icon.

    Result: The Download this audio pop up window displays.
     
  5. Click Download.

    Result: The voice message is converted to MP3 format.
     
  6. Select a folder on your hard drive where you want to save the file. You may want to rename the file.

Email Voicemail as an Attachment

You can also have every new voicemail converted to .wav format and automatically emailed to you as an attachment.

Note: MP3 is not available with this option.

  1. Click to expand the Settings menu.
  2. Click Voice Mail to expand the Voice Mail Settings menu.
  3. Click to turn On Voicemail Notification.
  4. Enter your email address.
  5. Select Audio from the Notification Options drop down menu.
  6. Click Add.
  7. Click Save.

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