- Sign in to Phone Tools.
- Click or tap Voicemails. A list of voicemails display.
- Click the voicemail message to view the available options to play back, flag, download, forward, or delete.
- Click the Download icon.
Result: The Download this audio pop up window displays.
- Click Download.
Result: The voice message is converted to MP3 format.
- Select a folder on your hard drive where you want to save the file. You may want to rename the file.