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Returning Your Rented Homelife Security Touchscreen or Automation Hub

Details

If you have a rented Homelife Touchscreen used with Security or a rented Homelife Hub used with Automation that you need to return to Cox after disconnecting Homelife services, you may return it using one of the following options.

  • Return the Homelife Touchscreen or Homelife Hub to your nearest UPS store. No box is required.
  • Return the Homelife Touchscreen or Homelife Hub to your nearest Cox Retail store. No box is required.

The only equipment that needs to be returned is the rented Homelife Touchscreen or the Homelife Hub. All other devices are owned by you. If you are unsure if your Homelife Touchscreen is rented from Cox, you can check your last bill statement or call at 1-877-404-2568 and ask a Homelife representative.

Important: If you do not return the Homelife Touchscreen or Homelife Hub within 15 days, the following non-return fees will be charged to you. If you return either device after 15 days, then the fee will be credited to your account.

DeviceNon-return Fee
Homelife Touchscreen Control Panel

Note: Applicable only to TCA400.
$200.00
Homelife Hub$50.00

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