Resolving Poor Picture Quality on Homelife Cameras

Learn how to improve quality of the images Homelife camera is displays if the pictures are fuzzy or unclear. The below tips provide steps on how to check the wireless  signal strength, adjust your camera quality settings, ensure the camera is clean and positioned correctly.

Check Wireless Strength

Follow the steps below to ensure you have a good wireless connection.

1. Confirm that there are not any environmental obstacles between the camera and Homelife Security Router. Large metal objects such as mirrors, refrigerators, and microwaves can often interfere with the wireless signal.
2. Confirm network configuration and make sure the routers are not stacked on top of each other. Make sure the Touchscreen is not placed directly next to the Homelife router, or other WiFi devices.
3. Relocate the camera, check power, and retest.

Modify Camera Quality Settings

Follow the steps below to reset the Camera Video Quality using your Homelife Touchscreen.

1. On the Touchscreen home screen, tap Settings.
2. Enter your Master Keypad Code.
3. Tap Home Devices, tap Cameras.
4. Tap Edit Camera, and select the camera you wish to edit.
5. Tap Video Quality and select High.
6. Tap Next to continue and review upload capacity to ensure your network can support the increased bandwidth needs.

Clean the Face of the Camera

Wipe the face of the camera with a dry cloth to remove dust and debris. If the face of the camera has dust, dirt, pollen, or other materials on it, this may impact the image quality.

Reposition the Camera

If the camera is positioned directly facing a window or other area producing a glare, it may have difficulties with sharpness or color balance. If you cannot move the camera, try adding a lamp or light to the area in question.

Keep the following tips in mind when repositioning the camera:

• Do not position the camera facing a window or direct sunlight.
• Do not position in areas where you have lighting situations that regularly create moving shadows.