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Resetting to Factory Settings for the Android Device


Resetting your phone to the factory default settings will erase all data, including files and downloaded apps.

Complete the following steps to reset your Android device to its original factory settings.


From the Home screen, complete the following.

  1. Swipe up to access your apps.
  2. Tap to open your Settings apps.

    image of Settings app

From the Settings screen, tap General management.

image of General Management


Tap Reset.

image of Reset


Complete the following steps.

  1. Tap Factory data reset.

    image of Factory data reset

  2. Tap Reset.

    image of Reset

    Result: The screen lock window displays if you have a passcode set up.

Enter your screen lock code.

  1. Tap Next.
  2. Tap Delete All.

    image of Delete All

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