On the Password Reset Options page, click on one of the following validation methods to reset your password.
- Send Email - An email is sent to your primary contact email address containing instructions on how to create a new password. These instructions must be completed within 48 hours to reset your password.
- Answer Secret Question - An Answer Secret Question section displays the Secret Question attached to your account. Enter the answer in the Secret Answer field and then click Next.
Note: For accounts without a recovery email address on file, only Answer Secret Question displays. If the secret answer has been forgotten, contact us to either reset the password or obtain the account holder's User ID.