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Recovering Your Cox User ID Using Your Account Number

Solution

1

From the Forgot my Cox User ID page, click the Account number tab.

Image of the account number tab

2

From the Look up your account by account number page enter the following information and then click Look up account.

  • Account number
  • ZIP Code

Image of the My Account Look up your account by account number page

3

From the Good news: we found your account page, view the User IDs associated with your account and then click Sign in to My Account to continue to the Sign In to Your Cox Account page.
 

Image of the My Account Good news: we found your account page

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