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Rebooting the Homelife Touchscreen

Solution

Follow the steps below to reboot the Homelife touchscreen.
 

You need to have your four-digit Master Keypad Code to reboot the touchscreen. If you cannot remember your Master Keypad Code, contact Cox Homelife support at 877-404-2568.

1

From the touchscreen home screen, tap Settings.

2

Enter the master code to proceed to the Settings menu.

3

From the Settings menu, tap Advanced Settings.

Advanced Settings
4
From the Advanced Settings menu, tap Reboot TouchScreen.

Reboot Touchscreen
5
From the Reboot TouchScreen screen, tap Reboot TouchScreen.

Reboot Touchscreen Button

If prompted, re-enter the master code.

Result: A message displays confirming reboot. The screen takes one to two minutes to reboot. Once the reboot is complete, the touchscreen home screen displays.
 
Further detailed instructions can be found online at https://www.cox.com/homelifesupport.

If an error message displays in the upper right-hand corner of the home screen, call one of the numbers listed below for assistance.

  • 888-978-6384 - Monday through Saturday, 8:00 am - 8:00 pm ET
  • 877-404-2568 - Cox Technical Support, 24 hours a day, seven days a week

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