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Rebooting the Homelife Touchscreen

Solution

Follow the steps below to reboot the Homelife touchscreen.
 

You need to have your four-digit Master Keypad Code to reboot the touchscreen. If you cannot remember your Master Keypad Code, contact Cox Homelife support at 877-404-2568.

1

From the touchscreen home screen, tap the Settings icon.
 
image of the Homelife Touchscreen home screen highlihgtinh the Settings icon

2

Tap Settings.

3

Enter the master code.
 
image of master code

4

Tap Advanced Settings.
 
image of the Homelife Touchscreen home Security Settings menue highlihgtinh Advanced Settings

5
Complete the following steps.
  1. From the Advanced Settings menu, tap Reboot TouchScreen to bring up the Reboot TouchScreen prompt.
  2. From the Reboot TouchScreen prompt, tap Reboot TouchScreen.

    Result: A message displays confirming reboot. The screen takes one to two minutes to reboot. Once the reboot is complete, the touchscreen home screen displays.
6

Enter the Master Code again.

Note: A message displays confirming the reboot. The screen takes one - two minutes to reboot. Once the reboot is complete, the Touchscreen home screen displays.

7

Did restarting the touchscreen resolve your issue as expected?

  • If no, then additional troubleshooting is required. Contact us for more assistance.
  • If yes, then the device should now function as expected.

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