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Rebooting the Homelife Touchscreen


Follow the steps below to reboot the Homelife touchscreen.

You need to have your four-digit Master Keypad Code to reboot the touchscreen. If you cannot remember your Master Keypad Code, contact Cox Homelife support at 877-404-2568.


From the touchscreen home screen, tap Settings.
image of settings window


Enter the master code to proceed to the Settings menu.
image of master code


From the Settings menu, tap Advanced Settings.

Advanced Settings
From the Advanced Settings menu, tap Reboot TouchScreen.

Reboot Touchscreen
From the Reboot TouchScreen screen, tap Reboot TouchScreen.

Reboot Touchscreen Button

If prompted, re-enter the master code.

Result: A message displays confirming reboot. The screen takes one to two minutes to reboot. Once the reboot is complete, the touchscreen home screen displays.


Did restarting the touchscreen resolve your issue as expected?

  • If no, then additional troubleshooting is requried. Contact us for more assistance.
  • If yes, then the device should now function as expected.

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