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Rebooting the Homelife Touchscreen

Solution

Follow the steps below to reboot the Homelife touchscreen.
 

You need to have your four-digit Master Keypad Code to reboot the touchscreen. If you cannot remember your Master Keypad Code, contact Cox Homelife support at 877-404-2568.

1

From the touchscreen home screen, tap Settings.
 
image of settings window

2

Enter the master code to proceed to the Settings menu.
 
image of master code

3

From the Settings menu, tap Advanced Settings.

Advanced Settings
4
From the Advanced Settings menu, tap Reboot TouchScreen.

Reboot Touchscreen
5
From the Reboot TouchScreen screen, tap Reboot TouchScreen.

Reboot Touchscreen Button

If prompted, re-enter the master code.

Result: A message displays confirming reboot. The screen takes one to two minutes to reboot. Once the reboot is complete, the touchscreen home screen displays.

6

Did restarting the touchscreen resolve your issue as expected?

  • If no, then additional troubleshooting is requried. Contact us for more assistance.
  • If yes, then the device should now function as expected.

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