Real-Time Text for Cox Mobile

Cox mobile devices off Real-time text (RTT) which allows text to be sent immediately as it is created through wireless handsets. The following features are associated with RTT.

• Uses IP-based technology on networks that support RTT.
• A recipient can read a message while the sender types it.
• Instant text messaging creates a similar experience to a voice conversation.
• Critical for emergency calls to 911.

The following are examples of use for RTT.

• Contacting other RTT users, regardless of the other user's equipment.
• Contacting emergency services by dialing 911.
• Contact relay services by dialing 711.
• Contacting other TTY users.

Advantages of RTT versus Teletypewriter (TTY)

The following are advantages of RTT instead of TTY.

• RTT eliminates the need to purchase specialized equipment.
• RTT uses the same 10-digit telephone number as voice calls.
• Both parties can send and receive information at the same time versus turn-based talking for TTY.
• RTT is more reliable than TTY.
• RTT offers more characters to use when typing messages.
• RTT can be used at the same time voice is being used.

Additional Resources

To learn more information about RTT by device, refer to the following resources.

• For Android devices, refer to Android Accessibility Help.
• For information on rules and requirements, refer to the FCC's webpage.