Paying Your Bill Online With EasyPay

Cox EasyPay is a safe, automatic, and recurrent payment program that allows you to have your bill paid automatically each month from a designated bank account or credit card. You can register for EasyPay using one of the following methods.
 

Note: When you set up EasyPay, the automatic payments will begin in your next billing cycle, so keep paying your paper bill until you get one that says Do not pay. Your account will be debited when due.

Add EasyPay From My Bill  

Follow the steps below to use EasyPay on Cox.com.

1. Log in to My Account on www.cox.com.
2. Go to the My Account home page.
3. Select Enroll in Auto Payments from the main page as shown below.

Determine your payment option: a checking account, savings account, credit or debit card.
 

1. Enter your payment information based on the method you chose.
2. Check the I have read and agree to the EasyPay Terms of Service box.

Note: When you update your method of payment in EasyPay, the original recurring payment is replaced with a new recurring payment using the new method of payment, as long as this change is not done on the payment due date.

1. Review the details you entered.
2. Click Submit.

A confirmation page displays indicating the enrollment was successful. You will receive confirmation of your enrollment in EasyPay.

Register on the Pay Bill Page 

Alerternatively, you can enroll in EasyPay while making a one time payment from My Account.

1. Log in to My Account on www.cox.com.
2. Click Pay Now.

Enter your payment information, then check the Set up EasyPay to automatically pay my bill from this account each month box under Future Billing Options.
 

Cox Connect

Follow the steps below to use EasyPay with Cox Connect.

Sign in to Cox Connect from your smart phone or other mobile device.
 

On the main menu, tap View Billing Options.
 

Tap Set Up Automatic Payments.
 

Determine your Payment Method - a checking / savings account or credit card.

1. Enter your payment information based on the method you chose.
2. Check the Terms of Service box.
3. Tap Preview Details.

Click Submit.

Changing EasyPay Options

After enrolling in EasyPay, you can adjust your EasyPay options using the steps below.

Hover over the My Account menu, then under My Bill Overview, click Automatic Payments.
 

Result: The Set Up Automatic Payments Using EasyPay page displays.
 

Click the Update Automatic EasyPay Payment Method link.
 

Once expanded, choose another stored method of payment or click Add a new payment method.
 

Checking the Status of a Payment

Follow the steps below to check the status of recent payments.

Hover over the My Account menu, then under My Bill Overview, click Recent Activity.
 

On the Recent Activity page, view past and pending payments.