Pairing or Unpairing the Contour Remote

Follow the steps below to pair and unpair your Cox remote to a Contour receiver.

Pair Remote

Important: Each remote is programmed to a specific receiver. To control a different one, first unpair the remote, then pair it to the chosen receiver.
 

1. Ensure the following:
   • Batteries are installed in the remote.
   • Your TV is on and set to the input for the Contour receiver.
   • Your receiver is on.
2. Use one of the methods below to access the programming menu. Perform one of the following based on the type of remote you have. Refer to Remote Control User Guides to identify your remote.
   
   

   Method	Action
   Voice	Point the remote at the receiver with a clear line of sight. Press the Voice Command button to begin programming the remote. Continue to the next step.
   New Contour Voice Remote	For the New Contour Voice Remote (XR15), press and hold the Contour and Info (i) buttons together on the remote until the red LED on the remote turns green.
   Contour Voice Remote / Contour Remote	For the Contour Voice Remote (XR11) or Contour Remote (XR5), press and hold the Setup button on the remote until the red LED on the remote turns green, then press the Contour (Menu) button.The LED on the remote flashes.

3. Do one of the following:
   • Follow the pairing instructions displayed on the TV and enter the three-digit code.
   • Press the Contour (Menu) button again and repeat until the instructions display. Then, enter the three-digit code.

   The remote may attempt to pair with other compatible receivers within 50 feet. Each press of the Contour (Menu) button tells the remote to change receivers.
   
   Result: The receiver and remote are paired.

Unpair Remote

When unpaired, voice control won’t work and the remote must be pointed directly at the front of the receiver.
 

1. Perform one of the following based on the type of remote you have. Refer to Remote Control User Guides to identify your remote.
   
   

   If...	Then...
   Contour Voice Remote / Contour Remote	For the New Contour Voice Remote (XR15), press and hold the A and D buttons together on the remote until the red LED on the remote turns green.
   Contour Voice Remote / Contour Remote	For the Contour Voice Remote (XR11) or Contour Remote (XR5), press and hold the Setup button on the remote until the red LED on the remote turns green

2. Enter 9-8-1.
   
   Result: The LED blinks green twice and the remote is no longer paired with the receiver.