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Opting Out of Location-Based Advertising


Cox provides location-based advertising to its users to provide a personalized experience while surfing the internet. This feature helps deliver offers and incentives from national brands and local businesses with content tailored to the customer's area.

  • Location-based advertising uses the customer's zip code, including the last four digits, to identify their area and display relevant ads.
  • Ads that are presented have nothing to do with your internet surfing habits or history.
  • Cox does not endorse any of the advertisers who purchase display ads through this location-based system.

    Note: Cox does not sell your personal information to the presented advertisers. At no time does an advertiser even know which customers receive their ads online. This program is based on a double-blind system which means that neither the advertiser nor the ad network which sells the ads ever has access to your personal information.

Location-based ads may look just like any other you see online. They are not in addition to ads you would already see; they replace ads that would otherwise appear on your screen. You might find location-based advertising more relevant to you because it allows merchants to offer discounts and promotions based on your specific geographic location.

To opt out of location-based advertising, complete the following steps.


Complete the following steps.

  1. In a web browser, go to My Profile at https://www.cox.com/myprofile/home.cox
  2. On the My Account sign in page, enter your primary User ID and Password, then click Sign In.

    • If you do not remember your password, click Forgot User ID / Password?
    • You must log in as the primary Account Holder to manage your location-based advertising preferences.

Complete the following steps.

  1. Click the Password & Security tab.
  2. Scroll to Privacy Preferences.

    image of Privacy Preferences

Complete the following steps.

  1. Click Edit Preferences, and complete your answers to each of the questions.
  2. Click Save Changes to save your Privacy Preferences, or click Cancel exit this page.

    Privacy Preferences Save Changes

    Result: The opt out of location-based advertising is complete. Click Return to Internet Tools.

    Note: To opt in, follow the same steps as above and click the I wish to receive more relevant advertising based on my location. radio button.

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