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Opting Out of Enhanced Error Results


Cox provides Enhanced Error Results to our Internet customers to provide a better web surfing experience by offering suggestions to compensate for misspelled words, keywords, and non-existent websites. To opt out of this service, complete the following steps.


From the Cox.com home page, click Sign In My Account.


Sign in with your primary User ID and Password. You must sign in as the primary user to opt out.

image of the My Account sign in


Click View My Profile.

image of MyAccount My Profile link


Click the Password & Security tab.

image of the password and security tab location


Scroll to the Privacy Preferences section, then complete the following steps.

  1. Click Edit.
  2. Next to Would you like to opt-out of enhanced error results, click the radio button for Yes.
  3. Click Save Changes.

image of the yes radio button and save changes button

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