Router InformationDual band | ||
Front ViewBack View |
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Router InformationDual band | ||
Front ViewBack View |
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The lights indicate the current status of your router. To troubleshoot any connection problems, use the table below.
Router Light | Status | Problem |
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Power | Solid Green | None. The router is powered on and ready. |
Solid Amber | The router is starting up after being powered on. Solution - When the router is turned on, the Power light turns amber for about 90 seconds and then turns green. If the light does not turn green, the router has a problem.
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Blinking Amber | Firmware is upgrading or the Restore Factory Settings button has been pressed and the router is in the process of restoring the factory default settings. | |
Blinking Green | Firmware is corrupted. Solution - To restore your firmware, complete the following steps.
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Off | Power is not being supplied to router. Solution - If the Power and other lights are off, complete the following steps.
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2.4 GHz | Off | The 2.4 GHz radio is off. |
Solid Green | The 2.4 GHz radio is operational. | |
Blinking Green | Data is being communicated over a wireless network. | |
5 GHz | Off | The 5 GHz radio is off. |
Solid Blue | The 5 GHz radio is operational. | |
Blinking Blue | Data is being communicated over the wireless network. | |
USB | Off | No USB device is connected, or the Safely Remove Hardware Solution - Attach USB device as applicable. |
Solid Green | The USB device has been accepted by the router and is ready to be used. | |
Fast Blinking Green | The USB device is in use. | |
Internet | Solid Amber | The Internet is not accessible. Solution - When the router is powered on, the Internet light turns amber for about 70 seconds and then turns green. If the light does not turn green, the router has a problem. If the Internet light is still amber two minutes after turning on power to the router, complete the following steps.
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Blinking Amber | Initializing connection and obtaining an IP address. Solution - The light should turn green within several minutes. If it does not, check the Internet connection on the modem. | |
Solid Green | An IP address has been received; ready to transmit data. | |
Blinking Green | Data is being transmitted and received. If your Internet light is green or blinking green, then you have a good Internet connection, and your wiring is correct. | |
Off | The Ethernet cable is not connected to the modem. Solution - If the Internet light is off, verify that the Ethernet cable is securely connected to the cable modem, and that both the modem and wireless-N gigabit router are turned on.
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LAN Ports 1-4 (Local Area Network) | Solid Green | None. The LAN port has detected a 1 Gbps link with an attached device. |
Blinking Green | Initializing connection and obtaining an IP address. Solution - The light should turn green within several minutes. If it does not, check the Internet connection on the modem. | |
Solid Amber | The LAN port has detected a 10/100 Mbps link with an attached device. | |
Blinking Amber | Data is being transmitted at 10/100 Mbps. | |
Off | No link is detected on this port. Solution - If either the LAN or Internet lights do not light when the Ethernet connection is made, complete the following steps.
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WLAN (Wireless Local Area Network) | On | None. Pressing the wireless LAN button turns on the 2.4 GHz and 5 GHz wireless radios, indicated by 2.4 GHz and 5 GHz LEDs being lit. |
Off | The 2.4 GHz and 5 GHz radios are off, and their LEDs are turned off. | |
Push 'N' Connect WPS | On | The WPS function is turned on. The 2.4 GHz and 5 GHz radios are off, and their LEDs are turned off. Solution - The light below the WPS button blinks green when the function is first turned on. Before turning on the WPS button, confirm that the WLAN button is on. If both wireless radios are off (2.4 GHz and 5 GHz LEDs are off), the WPS will not work. Refer to Using Push 'N' Connect (WPS) to Configure Your Wireless Network in the User Manual (PDF). |
Off | The WPS function is turned off. |
For more detailed technical information on the WNDR3700, use the resources below.
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