• Shopping Cart
  • Contact Us
  • Select a Location
    Select a Location

    Current Location:

    Let us know the location you'd like to browse.

    OR
  • View Cart

Netgear WNDR3700 Router

Details

     

Router Information

Dual band

 
   

Front View

Front View of WNDR3700Click to enlarge.

Back View

Back View of WNDR3700Click to enlarge.

 
The Netgear WNDR3700 has the following on the back of the device.

  • Power On / Off button
  • AC power input
  • Four local (LAN) 10/100/1000 Mbps Ethernet ports for connecting the router to local
    computers
  • One Internet (WAN) 10/100/1000 Mbps Ethernet port for connecting the router to a cable or
    DSL modem
  • One USB 2.0 port for attaching a USB storage device
     
     
     
     
     
     

Troubleshooting

Front View of WNDR3700


The lights indicate the current status of your router. To troubleshoot any connection problems, use the table below.

Router Light Status Problem
Power Solid Green None. The router is powered on and ready.
Solid Amber

The router is starting up after being powered on.

Solution - When the router is turned on, the Power light turns amber for about 90 seconds and then turns green. If the light does not turn green, the router has a problem.


If the Power light is still amber two minutes after turning on power to the router, complete the following steps.

  1. Turn the power off and back on to see if the router recovers. If not, proceed to Step 2.
  2. Clear the router's configuration to factory defaults.
    1. Use a sharp object such as a pen or a paper clip to press and hold the Restore Factory Settings button (located on the bottom of the router) for about 5 seconds, until the Power light begins to blink.
    2. Release the restore factory settings button, and wait for the router to restart, and for the Power light to stop blinking and become solid green.

      Note: This will set the routers IP address to 192.168.1.1. The factory default settings will be restored so that you can access the router from your Web browser using the factory defaults.
Blinking Amber Firmware is upgrading or the Restore Factory Settings button has been pressed and the router is in the process of restoring the factory default settings.
Blinking Green

Firmware is corrupted.

Solution - To restore your firmware, complete the following steps.

  1. Make sure that your PC is connected to your router and the router is powered on.
  2. Insert the Resource CD that came with your router into your PC.
  3. Click Supporting Software, then Netgear Firmware Recovery Utility, and follow the prompts for the recovery process.
  4. After firmware recovery is complete, follow the prompts to restore your configuration.
Off

Power is not being supplied to router.

Solution - If the Power and other lights are off, complete the following steps.

  • Make sure that the power cord is connected to your router and that the power adapter is connected to a functioning power outlet.
  • Check that you are using the power adapter supplied by Netgear for this router.
2.4 GHz Off The 2.4 GHz radio is off.
Solid Green The 2.4 GHz radio is operational.
Blinking Green Data is being communicated over a wireless network.
5 GHz Off The 5 GHz radio is off.
Solid Blue The 5 GHz radio is operational.
Blinking Blue Data is being communicated over the wireless network.
USB Off

No USB device is connected, or the Safely Remove Hardware
button has been pressed and it is now safe to remove the attached
USB device.

Solution - Attach USB device as applicable.

Solid Green The USB device has been accepted by the router and is ready to be used.
Fast Blinking Green The USB device is in use.
Internet Solid Amber

The Internet is not accessible.

Solution - When the router is powered on, the Internet light turns amber for about 70 seconds and then turns green. If the light does not turn green, the router has a problem. If the Internet light is still amber two minutes after turning on power to the router, complete the following steps.

  1. Turn the power off and back on to see if the router recovers. If not, proceed to step 2.
  2. Confirm that you have the correct Internet setting.
Blinking Amber

Initializing connection and obtaining an IP address.

Solution - The light should turn green within several minutes. If it does not, check the Internet connection on the modem.

Solid Green An IP address has been received; ready to transmit data.
Blinking Green

Data is being transmitted and received. If your Internet light is green or blinking green, then you have a good Internet connection, and your wiring is correct.

Off

The Ethernet cable is not connected to the modem.

Solution - If the Internet light is off, verify that the Ethernet cable is securely connected to the cable modem, and that both the modem and wireless-N gigabit router are turned on.

If either the LAN or Internet lights do not light up when the Ethernet connection is made, complete the following steps.

  1. Make sure that the Ethernet cable connections are secure at the router and at the computer.
  2. Make sure that power is turned on to the connected computer.
  3. Be sure you are using Ethernet cables like the cable that was supplied with the wireless-N gigabit router.
LAN
Ports 1-4

(Local Area Network)
Solid Green

None. The LAN port has detected a 1 Gbps link with an attached device.

Blinking Green

Initializing connection and obtaining an IP address.

Solution - The light should turn green within several minutes. If it does not, check the Internet connection on the modem.

Solid Amber The LAN port has detected a 10/100 Mbps link with an attached device.
Blinking Amber

Data is being transmitted at 10/100 Mbps.

Off

No link is detected on this port.

Solution - If either the LAN or Internet lights do not light when the Ethernet connection is made, complete the following steps.

  1. Make sure that the Ethernet cable connections are secure at the router and at the computer.
  2. Make sure that power is turned on to the connected computer.
  3. Confirm that you are using Ethernet cables like the cable that was supplied with the wireless-N gigabit router.
WLAN (Wireless Local Area Network) On

None. Pressing the wireless LAN button turns on the 2.4 GHz and 5 GHz wireless radios, indicated by 2.4 GHz and 5 GHz LEDs being lit.

Off

The 2.4 GHz and 5 GHz radios are off, and their LEDs are turned off.

Push 'N' Connect WPS On

The WPS function is turned on.

The 2.4 GHz and 5 GHz radios are off, and their LEDs are turned off.

Solution - The light below the WPS button blinks green when the function is first turned on. Before turning on the WPS button, confirm that the WLAN button is on. If both wireless radios are off (2.4 GHz and 5 GHz LEDs are off), the WPS will not work. Refer to Using Push 'N' Connect (WPS) to Configure Your Wireless Network in the User Manual (PDF).

Off The WPS function is turned off.

Manufacturer Resources

 

Search for More Articles

Image of 2 Chat Bubbles

Need More Help? Let's chat!

Chat live with a Cox agent to get the fastest answers to all your top questions.

Modal Id: ttps:--www.cox.com-residential-modals-support-call-jcr:content-parcontent-sectioncontainer.html