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Netgear CG3000Dv2

Details




Modem Information

DOCSIS 3.0 Single Band WiFi Modem

8x4 channel bonding with speeds of up to 150 Mbps

Cox recommends a DOCSIS 3.1 modem or gateway

Highest Service Level

Preferred 150



Front View

image of Front View of the modem and lights

Click to enlarge.


 

  • The retail version of this device is known as the N450.
  • The highest service level is based on wired connectivity speeds.
  • After the device is successfully registered on the network, the POWER, DS, US, and ONLINE indicators illuminate continuously to indicate that it is online and fully operational.



Back View

image of back view of the modem

Click to enlarge.


The Netgear CG3000Dv2 has the following ports available on the back of the WiFi modem.

  • GE 1-4 (Gigabit Ethernet 1-4 also known as LAN 1-4) - Four 10/100/1000 auto-sensing RJ-45 ports. Connect devices on your LAN (Local Area Network) such as a computer, hub or switch to these ports. Only one port is active at a time.
  • USB - Connects to the USB port on your computer.
  • RESET - Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See for steps on how to reset your device to factory settings.
  • CABLE - Connect your coaxial cable line to this port.
  • AC IN - Connect the supplied power cord to this port.



MAC Address

Image of the MAC sticker

Click to enlarge.


MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Modem LightStatusProblem
Power
 

Image of the Power light

OffNo power - Verify all cable connections and try resetting the modem.
Solid GreenNone

DS

(Downstream)
 

image of the Downstream light

Blinking GreenScanning for downstream channel - Verify all cable connections and try resetting the modem.
Solid GreenNone - connection from the computer to the Internet
Solid BlueNone - operating on more than one channel (downstream bond mode)

US

(Upstream)
 

Image of the Upstream light

OffUpstream channel inactive - Verify all cable connections and try resetting the modem.
Blinking GreenScanning for upstream channel - Verify all cable connections and try resetting the modem.
Solid GreenNone - connection from the Internet to the computer established on one channel.
Solid BlueNone - operating on more than one channel (upstream bond mode)

Internet
 

Internet light

OffNo connection - Verify all cable connections and try resetting the modem.
Solid GreenNone - cable WiFi modem operational
Slow BlinkNone - cable WiFi modem receiving DHCP information
Fast BlinkNone - cable WiFi modem downloading a configuration file

LINK 1 - 4
 

Image of the Link light

OffNo Ethernet link detected
Blinking GreenNone. Data is flowing.
Blinking AmberNone - data flowing
Solid GreenNone - connected to 1000 Mbps
Solid AmberNone - connected at 10 or 100 Mbps

WPS
 

Image of the WPS light

OffNo WiFi client associated with the cable modem via WPS - Enable WiFi.
Blinking GreenNone - WPS is in discovery mode, (LED blinks for up to 2 minutes)
Solid GreenNone - WPS configuration successful

WLAN
 

Image of the WLAN light

OffWiFi disabled
Blinking GreenData flowing - Enable WiFi by pressing this button for three seconds.
Solid GreenNone - WiFi enabled

Manufacturer Resources

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