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Netgear C7000v2

Details




Modem Information

DOCSIS 3.0 Dual Band WiFi Modem

24x8 channel bonding

To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required

Highest Service Level

Ultimate 500



Front View

C7000 Front

Click to enlarge.

After the cable modem successfully registers on the network, the Power, Upstream, Downstream, and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Troubleshooting section.




Back View

Click to enlarge.


The Netgear C7000v2 has the following ports available on the back of the modem.

  • Power - Connect the supplied power cord to this port.
  • Ethernet - Provides internet access to a single device. Only one port is active at a time.

    Note: This port is a LAN Gigabit Ethernet port.
     
  • Reset - Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your modem.
  • Cable / coaxial - Connect your coaxial cable line to this port.
  • USB - Connect to selected client devices.



MAC Address

Click to enlarge.


MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

  • The S/N is the serial number.
  • The CM MAC is the MAC address.

Troubleshooting

The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
 

Modem LightStatusProblem
Power

power
OffNo power.
GreenNone
RedThe cable modem is too warm and might overheat.
Downstream

downstream
OffDownstream channel is inactive.
Blinking GreenScanning for downstream channel
Solid AmberNone - connection established on one channel
Solid GreenNone - operating on more than one channel
Upstream

upstream
OffUpstream channel is inactive.
Blinking GreenScanning for upstream channel
Solid AmberNone - connection established on one channel
Solid GreenNone - operating on more than one channel
Internet

internet
OffModem is offline.
Blinking GreenNone - scanning for configuration parameters
Solid GreenNone - operational
2.4 GHz

2.4 GHz
Off2.4 GHz radio off.
Solid GreenNone - 2.4 GHz radio on
5 GHz

5 GHz
Off5 GHz radio off
Solid GreenNone - 5 GHz radio on
Ethernet

ethernet
OffA device is not connected to the Ethernet port on the back.
Solid GreenNone - A device is connected to the Ethernet port.
WiFi On/Off

wifi button
OffWiFi is disabled.
OnNone - WiFi is enabled.
WPS

WPS
Blinking Green

None - This button lets you use WPS to join the WiFi network without typing the WiFi password.

The WPS LED blinks during this process and then lights solid.

Manufacturer Resources

For more detailed technical information, use the resources below.

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