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Netgear C6900

Details

     

Modem Information

DOCSIS 3.0 Dual Band 802.11-AC WiFi Modem

24x8 channel bonding

Compatible with future speed increases.

Highest Service Level

Ultimate

   

Front View

Front view

Click to enlarge.

After the cable modem successfully registers on the network, the Power, Upstream, Downstream, and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Modem Lights section.

     

Back View

C7000 Back

Click to enlarge.

 

The Netgear C6900 has the following ports available on the back of the modem.

  • Ethernet LAN Ports
  • Coaxial Cable Connector (Cable / Internet - Connect your coaxial cable line to this port.)
  • Reset Button - Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your modem.
  • Power Adapter Input - Connect the supplied power cord to this port.
     

MAC Address

MAC Label

Click to enlarge.

 

MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Modem Light Status Problem
Power

power
Off No power. Verify all cable connections and try resetting the modem.
Green None
Red

The cable modem is too warm and might overheat:

  • Disconnect the power adapter.
  • Wait a couple of minutes to let the cable modem cool down.
  • Make sure that the cable modem is placed in a vertical position.
  • Make sure that the cable modem is placed in a location with good ventilation.
  • Reconnect the power adapter.
Downstream

downstream
Blinking Amber Scanning for downstream channel. Verify all cable connections and try resetting the modem.
Solid Amber None. Connection established on one channel.
Blinking Green Scanning for additional downstream channels.
Solid Green None. Operating on more than one channel.
Off Downstream channel inactive. Verify all cable connections and try resetting the modem.
Upstream

upstream
Off Upstream channel inactive. Verify all cable connections and try resetting the modem.
Blinking Amber Scanning for upstream channel. Verify all cable connections and try resetting the modem.
Blinking Green Scanning for additional upstream channels.
Solid Amber None. Connection established on one channel.
Solid Green None. Operating on more than one channel.
Internet

internet
Off Modem offline. Verify all cable connections and try resetting the modem.
Blinking Green None. Scanning for configuration parameters. Verify all cable connections and try resetting the modem.
Slow Blinking Amber and Green The modem router reached the traffic meter limit. (For information about the traffic meter, see Monitor Internet Traffic on page 63 of the User Manual).
  Solid Green None. Operational.
2.4 GHz

2.4 GHz
Off 2.4 GHz radio off.
Solid Green None. 2.4 GHz radio on.
5 GHz

5 GHz
Off 5 GHz radio off.
Solid Green None. 5 GHz radio on.
Ethernet

ethernet
Off A device is not connected to the Ethernet port on the back. Connect a device to the Ethernet port on the back.
Blinking Green None - An Ethernet port is transmitting or receiving data.
Solid Green None - A device is connected to the Ethernet port.
WiFi On/Off

ethernet
Off WiFi signal is off. Connect a device to the Ethernet port on the back.
Solid Green WiFi signal is on.
WPS

Off WPS button has not been activated.  
Blinking Green None. This button enables you to use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks during the process and then lights solid.
  Solid Green None. WPS LED blinks to solid after button has been pushed.

Manufacturer Resources

For more detailed technical information on the Netgear C6900, use the resources below.

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