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Netgear C6300BD

Details

     

Modem Information

DOCSIS 3.0 Dual Band WiFi Modem

8x4 channel bonding with speeds of up to 150 Mbps

My WiFi Compatible

Cox recommends a DOCSIS 3.0 16x4 or higher device for optimal Internet performance.

Highest Service Level

Preferred 100

   

Front View

Front view

Click to enlarge.

After the WiFi modem is successfully registered on the network, the Power, Receive, Send, and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational.

     

Back View

Back view

Click to enlarge.

 

The Netgear C6300BD includes the following connection ports:

  • RESET - Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear's support article for steps on how to reset your device to factory settings.
  • LAN 1-4 (Gigabit Ethernet 1-4 also known as LAN 1-4) - Four 10/100/1000 auto-sensing RJ-45 ports. Connect devices on your LAN (Local Area Network) such as a computer, hub or switch to these ports.
  • USB - Connect a USB hard drive or flash drive to this USB 2.0 port.
  • Coax / WAN - Connect your coaxial cable line to this port.
  • AC IN - Connect the supplied power cord to this port.
     

MAC Address

MAC label

Click to enlarge.

 

The information below is usually found on a sticker located on the bottom of the WiFi Modem.

  • The Serial is the serial number of the C6300BD WiFi Modem.
  • The CM MAC is the MAC address of the C6300BD WiFi Modem.

Troubleshooting

The lights indicate the current status of your WiFi Modem. To troubleshoot any connection problems, use the table below.
 

                      
Modem Light Status Problem

2.4 GHz

2.4 Ghz light

Solid Green None. WiFi is enabled at the 2.4 GHz frequency.
Blinking None. Data is flowing.
Off WiFi radio is disabled or not plugged in. To enable or disable the radio (2.4Ghz and 5 GHz), press and hold the WLAN button for three seconds.

5 GHz

5 Ghz light

Solid Green None. WiFi enabled at the 5 GHz frequency
Blinking None. Data is flowing.
Off WiFi radio is disabled or not plugged in. To enable or disable the radio (2.4Ghz and 5 GHz), press and hold the WLAN button for three seconds.

Power

power light

Off No power. Verify all cable connections and try resetting the modem.
Solid Green None.
Blinking Performing a power-on self-test
Red Performing a self-test or the thermal cutoff circuit has been triggered

DS

(Downstream)

downstream light

Blinking Green Scanning for downstream channel - Verify all cable connections and try resetting the modem.
Solid Green None. Connection from the computer to the Internet established on one channel
Solid Blue None. Operating on more than one channel (downstream bond mode)
Off No downstream channel locked

US

(Upstream) 

upstream light

Off Upstream channel inactive - Verify all cable connections and try resetting the modem.
Blinking Green Scanning for upstream channel - Verify all cable connections and try resetting the modem.
Solid Green None. Connection from the Internet to the computer established on one channel
Solid Blue None. Operating on more than one channel (upstream bond mode)

Online

online light

Off No connection. Verify all cable connections and try resetting the modem.
Solid Green None. Cable WiFi modem operational
Slow Blink None. Cable WiFi modem receiving DHCP information
Fast Blink None. Cable WiFi modem downloading a configuration file

LAN 1 - 4

LAN light

Off No Ethernet link detected
Blinking Green None. Data is flowing.
Blinking Amber None. Data is flowing.
Solid Green None. Connected to 1000 Mbps
Solid Amber None. Connected at 10 or 100 Mbps

WPS

WPS light

Off No WiFi client is associated with the cable modem via WPS. Enable WiFi.
Blinking Green None. WPS is in discovery mode; LED blinks for up to 2 minutes.
Solid Green None. WPS configuration is successful.

WiFi

WiFi light

Off WiFi card is disabled. Enable WiFi by pressing this button for 3 seconds.
Blinking Green None. Data is flowing
Solid Green None. WiFi is enabled.

Manufacturer Resources

For more detailed technical information on the Netgear C6300BD, use the resources below from Netgear.

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