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Netgear C3700

Details




Modem Information

DOCSIS 3.0 Dual Band WiFi Modem

8x4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.0 16x4 or higher modem

Highest Service Level

Preferred 150



Front View

Front View of the modem and lights

Click to enlarge.


 After the device is successfully registered on the network, the POWER, DS, US, and ONLINE indicators illuminate continuously to indicate that it is online and fully operational.




Back View

Click to enlarge.


The Netgear C3700 has the following ports available on the back of the gateway.

  • USB - Connects to selected client devices
  • ETHERNET - Provides internet access to a single device. Only one port is active at a time.
  • CABLE - Connects to the cable wall outlet
  • POWER - Connects the device to the power adapter
  • POWER ON / OFF - Turns the device on and off



MAC Address

MAC sticker

Click to enlarge.


The Netgear C3700 comes configured with wireless security. By default, the Netgear home networking gateway supports up to 802.11n wireless standards and uses WPA / WPA2 wireless security settings. The SSID and passphrase are printed on the label on the gateway.

  • The SSID on the gateway is the same as the last 6 characters of the wireless MAC address.
  • The Passphrase is the same as the 9-digit serial number of the home networking gateway.
  • MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting


The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
 
Modem LightStatusProblem
WPS

WPS button

Blinking Green

None

This button lets you use WPS to join the WiFi network without typing the WiFi password.
The WPS LED blinks during this process and then lights solid.

WiFi On / Off

WiFi On/Off button

OffWiFi radio off - Pressing this button for two seconds turns the WiFi radio on and off.
OnNone - WiFi radio on
Power

Power button

OffNo power - Verify all cable connections and try resetting the modem.
Solid GreenNone

DS

(Downstream)

Downstream icon

OffNo downstream channel locked - Verify all cable connections and try resetting the modem.
Blinking GreenScanning for downstream channel - Verify all cable connections and try resetting the modem.
Solid GreenNone - connection from the computer to the Internet established on one channel

US

(Upstream)

Upstream icon

OffNo upstream channel locked - Verify all cable connections and try resetting the modem.
Blinking GreenScanning for upstream channel - Verify all cable connections and try resetting the modem.
Solid GreenNone - connection from the Internet to the computer established on one channel
Internet

Internet icon

OffNo connection - Verify all cable connections and try resetting the modem.
Solid GreenNone - cable WiFi modem operational
Slow BlinkNone - cable WiFi modem receiving DHCP information
Fast BlinkNone - cable WiFi modem downloading a configuration file

2.4 Ghz WiFi

2.4 Ghz WiFi icon

Off2.4 Ghz radio off
Solid GreenNone - 2.4 Ghz radio on
5 Ghz WiFi

5 Ghz WiFi icon

Off5 Ghz radio off
Solid GreenNone - 5 Ghz radio on
Ethernet

Ethernet icon

OffNo device connected to an Ethernet port
Solid GreenNone - powered-on device connected to an Ethernet port
USB

USB icon

OffNo device connected via USB
OnA device connected via USB and is ready for use

Manufacturer Resources

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