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Netgear C3000v2

Details

     

Modem Information

DOCSIS 3.0 Single Band WiFi Modem

8x4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.0 16x4 or higher device for optimal Internet performance.

Highest Service Level

Preferred 100

   

Front View

front view netgear c3000

Click to enlarge.

After the cable modem successfully registers on the network, the Power, Upstream, Downstream, and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Modem Lights section.

     

Back View

Click to enlarge.

 

The Netgear C3700v2 has the following ports available on the back of the modem.

  • RESET - Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear's support article for steps on how to reset your device to factory settings.
  • USB - Connects to selected client devices
  • ETHERNET - Two ports connect to the Ethernet port on your computer or home network
  • CABLE - Connects to the cable wall outlet
  • POWER - Connects the device to the power adapter
  • POWER ON / OFF - Turns the device on and off
     

MAC Address

Click to enlarge.

 

MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

  • The S/N is the serial number.
  • The CM MAC is the MAC address.

Troubleshooting


The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Modem Light Status Solution
WPS

wps light

Blinking Green

None

This button lets you use WPS to join the WiFi network without typing the WiFi password.

The WPS LED blinks during this process and then lights solid.

WiFi On/Off

wifi light

Off WiFi disabled
On None - WiFi enabled
Power

power light
Off No power
Solid Green None
Downstream

downstream light
Off No downstream channel locked
Blinking Green Scanning for downstream channel
Solid Green None - connection from the computer to the Internet established on one channel
Upstream

upstream light
Off No upstream channel locked
Blinking Green Scanning for upstream channel
Solid Green None - connection from the Internet to the computer established on one channel
Internet

internet light

Off No connection
Solid Green None - cable WiFi modem operational
Slow Blink None - cable WiFi modem receiving DHCP information
Fast Blink None - cable WiFi modem downloading a configuration file
2.4 GHz WiFi

2.4 ghz light
Off 2.4 GHz radio off
Solid Green None - 2.4 GHz radio on
Ethernet

ethernet light
Off No device connected to an Ethernet port
Solid Green None - powered-on device connected to an Ethernet port
USB

usb light
Off No device connected via USB
On A device connected via USB and ready for use

Manufacturer Resources

For more detailed technical information, use the resources below.

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