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Netgear C3000v2


Modem Information

DOCSIS 3.0 Single Band WiFi Modem

8x4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.1 modem or gateway

Highest Service Level

Preferred 150

Front View

front view netgear c3000

Click to enlarge.

After the cable modem successfully registers on the network, the Power, Upstream, Downstream, and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View

Click to enlarge.

The Netgear C3700v2 has the following ports available on the back of the modem.

  • RESET - Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear's support article for steps on how to reset your device to factory settings.
  • USB - Connects to selected client devices
  • ETHERNET - Provides internet access to a single device. Only one port is active at a time.
  • CABLE - Connects to the cable wall outlet
  • POWER - Connects the device to the power adapter
  • POWER ON / OFF - Turns the device on and off

MAC Address

Click to enlarge.

MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

  • The S/N is the serial number.
  • The CM MAC is the MAC address.


The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Modem LightStatusSolution

wps light

Blinking Green


This button lets you use WPS to join the WiFi network without typing the WiFi password.

The WPS LED blinks during this process and then lights solid.

WiFi On/Off

wifi light

OffWiFi disabled
OnNone - WiFi enabled

power light
OffNo power
Solid GreenNone

downstream light
OffNo downstream channel locked
Blinking GreenScanning for downstream channel
Solid GreenNone - connection from the computer to the Internet established on one channel

upstream light
OffNo upstream channel locked
Blinking GreenScanning for upstream channel
Solid GreenNone - connection from the Internet to the computer established on one channel

internet light

OffNo connection
Solid GreenNone - cable WiFi modem operational
Slow BlinkNone - cable WiFi modem receiving DHCP information
Fast BlinkNone - cable WiFi modem downloading a configuration file
2.4 GHz WiFi

2.4 ghz light
Off2.4 GHz radio off
Solid GreenNone - 2.4 GHz radio on

ethernet light
OffNo device connected to an Ethernet port
Solid GreenNone - powered-on device connected to an Ethernet port

usb light
OffNo device connected via USB
OnA device connected via USB and ready for use

Manufacturer Resources

For more detailed technical information, use the resources below.

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