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Netgear C3000

Details

     

Modem Information

DOCSIS 3.0 Single Band WiFi modem

IPv6 Compatible

8x4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.0 16x4 or higher device for optimal Internet performance.

Highest Service Level

Preferred 100

   

Front View

Front View of the modem and lights

Click to enlarge.


 

After the cable modem is successfully registered on the network, the Power and Status indicators illuminate continuously to indicate that the cable modem is online and fully operational.

     

Back View

Back View of the modem

Click to enlarge.

 

The Netgear 3000 has the following ports available on the back of the modem.

  • RESET - Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear's support article for steps on how to reset your device to factory settings.
  • USB - Connects to selected client devices
  • ETHERNET - Two ports connect to the Ethernet port on your computer or home network
  • CABLE - Connects to the cable wall outlet
  • POWER - Connects the device to the power adapter
  • POWER ON / OFF - Turns the device on and off
     

MAC Address

MAC sticker

Click to enlarge.

 

The Netgear C3000 comes configured with wireless security. By default, the Netgear home networking gateway supports up to 802.11n wireless standards and uses WPA / WPA2 wireless security settings.

  • The SSID and Passphrase are printed on the label on the gateway.
  • The SSID on the gateway is the same as the last 6 characters of the Wireless MAC address.
  • The Passphrase is the same as the 9-digit serial number of the home networking gateway.
  • MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting


The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
Modem Light Status Problem
WPS

wps light

Blinking Green

None

This button lets you use WPS to join the WiFi network without typing the WiFi password.

The WPS LED blinks during this process and then lights solid.

WiFi ON / OFF

wifi light

Off WiFi disabled - Pressing this button for two seconds turns the WiFi radio on and off.
On None - WiFi enabled
POWER

power light

Off No power - Verify all cable connections and try resetting the modem.
Solid Green None

DS 

(Downstream)

downstream light

Off No downstream channel locked - Verify all cable connections and try resetting the modem.
Blinking Green Scanning for downstream channel - Verify all cable connections and try resetting the modem.
Solid Green None - connection from the computer to the Internet established on one channel

US

(Upstream)

upstream light

Off No upstream channel locked - Verify all cable connections and try resetting the modem.
Blinking Green Scanning for upstream channel - Verify all cable connections and try resetting the modem.
Solid Green None - connection from the Internet to the computer established on one channel
Internet

internet light

Off No connection - Verify all cable connections and try resetting the modem.
Solid Green None - cable WiFi modem operational
Slow Blink None - cable WiFi modem receiving DHCP information
Fast Blink None - cable WiFi modem downloading a configuration file

2.4 Ghz WiFi

2.4 ghz light

Off 2.4 Ghz radio off
Solid Green None - 2.4 Ghz radio on
ETHERNET

ethernet light

Off No device connected to an Ethernet port
Solid Green None - powered-on device connected to an Ethernet port
USB

usb light

Off No device connected via USB
On A device connected via USB and ready for use

Manufacturer Resources

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