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Navigating Cox Voice Tools


Use and navigate Cox Voice Tools to customize and change a variety of settings and features.


You can access Cox Voice Tools by signing in on Cox.com and clicking Email, or follow the steps below.

  1. Going to phonetools.cox.com.
  2. Enter your User ID and Password.
  3. Click Sign In.

The picture below shows the My Phone services information in My Account when you sign in to the main Cox.com page.

cox voice phone card in my account

Cox Voice Tools

Manage your phone settings, features, and options 24/7 with Cox Voice Tools. Voice Tools allows you quick and easy online access to complete all of the following.

  • Review all calls - incoming and outgoing
  • Listen to and manage voice mail messages
  • Display transcribed text next to the playing message if Readable Voice Mail has been turned on for the Voice Mail box
  • Manage features such as Call Forwarding, Caller ID Block, Call Waiting, and Do Not Disturb
  • Add multiple email addresses to receive notifications regarding voice mail

Experience the Menu Here

Note: To learn more about Voice Tools, referr to About Cox Voice Tools.

Click Here to complete a simulation survey.

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